FAQ
What if I don’t have finished artwork for my stubby holder order?
You can get a graphic designer to create it for you, or we can organize it for you for a reasonable price.
If you let us know what you want we will give you a quote.
Or you can make a simple sketch, scan it and send it to us for a quote to have our designers create it for you. Most layouts are $20 – $40.
What if I don’t live in a Capital city?
Please email the product and quantity that you require, and we will send you a fixed quote.
What if I want a stubbie holder that is shown as a 1 or 2 colour print, but I need more colours printed?
You can have extra colours on screen printed stubby holders. Email us your logo for a quote.
I am confused as to the difference between full colour, sublimation and photographic stubby holders. What is the difference?
None, they all mean the same thing. Sublimation print reproduces a photographic image on a stubby holder.
What do I need to provide you for a full colour print?
Most people like to use photographs for this process.
It is also good for complex art work with fine details and many colours.
All you need to do is send a digital photo at the highest resolution that you have.
If I select a stubby holder that is printed can I have it done in full photographic colour?
Most of the screen printed products can be done in full colour.
If you email your requirements we will let you know promptly.
What format does our logo need to be in?
Logos need to be supplied as either High Resolution PDF files or as EPS vector files with all fonts converted to curves or outlines.
Why isn’t GST included in the price?
A printed promotional product, which includes stubby holders, is a wholesale industry and, as such, all products and services are quoted ex. GST.
You can often claim this back through your business.
When purchasing retail items from stores GST is always included in the price.
If you are in any doubt on this point ask your accountant.
You have listed the colours available for all of the different stubbie holders. What colours can we have the printing done in?
Any colour that you would like. You just need to tell us the PMS colours that you would like.
What are PMS colours?
PMS means Printer Matching System, and is an international system used to deliver the same colour regardless of what country the printing is done.
In most cases this degree of exactness is not required, however many large corporations use specific PMS colours in their logos for consistency of their brand image.
Be aware that the colour of most computer monitors can vary considerably. Whoever created your logo would be able to tell you the PMS colours.
What is an EPS file?
EPS stands for encapsulated postscript and is a standard file type used by graphic designers and printers.
What does convert to curves mean?
Fonts can cause problems when sending artwork to the printers.
If you’ve used a typeface that the printer doesn’t have, the artwork will print incorrectly.
This is why you’ll find that fonts within most logos will have been converted to curves, or outlines.
Curves which are also known as ‘Vectors‘ are images, independent of pixel and resolution that can be scaled up or down infinitely without any loss of quality.
This means that the text is no longer text – it has become a graphic, so will display correctly.
How long does delivery take?
Standard production time is 10 – 14 working days after you have signed off on the artwork.
Depending on your location, allow a couple of extra days for delivery.
What if I have an urgent order?
We can arrange urgent deliveries. There is a small surcharge for rush orders.
Email us the details and we will advise you of all costs.